faq

Can I make a reservation or buy my tickets online before I come?

No, we do not take reservations or pre-sell our tickets. You will purchase them when you arrive.

My child will be visiting with friends. Can my child participate?

Yes, please download our Release, Waiver & Assumption of Risk, And Indemnity Agreement, print and fill it out, and have your child bring it with them.

Is there a minimum height requirement to participate?

Yes, for the Alpine Slide, Snow Play and Go-Karts, riders must be a minimum of 36” tall. The minimum height for the Soaring Eagle is 42″ tall. For the Mineshaft Coaster, the minimum height is 38″ tall and 3 years old.

Do you allow casts or splints?

No we do not allow casts or splints. Individuals with pre-existing injuries may participate in mini golf only.

Do you have food/souvenirs available for purchase?

Yes we have a family priced snack bar to satisfy your taste buds! See our menu here: No outside food permitted.

>MENU We also have t-shirts and post cards!

Do you sell gift certificates?

Yes we do! Please email us at info@alpineslidebigbear.com for further info.

Do you accept credit cards?

We accept cash only and have an ATM on site for your convenience.

Do rides close due to weather?

Some of our rides are seasonal and may also close unexpectedly during normal operating times due to weather conditions.

Where can I find out information on hotels/lodging?

The choice is yours! Big Bear Lake offers a wide variety of comfortable accommodations for every taste and every budget — cozy cabins, lodges, hotels, motels, bed and breakfast inns, private homes and condominiums. For more information about Southern California’s nearby, four seasons enchantment, please call The Big Bear Lake Visitor Information Services at 800.4.BIG BEAR

How are the road conditions?

Mountain weather can change dramatically on very short notice. For current road conditions, call 1.800.427.ROAD (1.800.427.7623).

SNOW PLAY FAQ’s

What should I wear?

Dress for winter weather! Wear a hat, gloves, and snow pants if you prefer. As always, the best way to stay warm is to dress in layers, which allows the removal of clothing if you become warm, and the addition of clothing if the temperature drops. Bring sunscreen, lip balm and skin moisturizers. The sun reflects off the snow during cloudy and sunny days!

Do I Need to bring my own equipment?

No, we provide your inner tube, and it is included in the price of the ticket. You must use our inner tubes.

Do I Need To Be A Certain Age To Snow Tube?

Yes, in order to participate in snow tubing, you must be at least 36″ tall. Children between 36″ – 42″ tall ride with a paying adult 18 years of age or older, must ride on the same inner tube with the adult, and must have a Child ticket. One on one adult supervision. Only one child (36″ – 42″ tall) per adult will be allowed past the gate.

What if I am pregnant?

Sorry, pregnant woman are not allowed past the Snow Play gate.

What if I just want to take pictures of my friends/family?

You must have a ticket to go past the gate.

DO YOU HAVE GROUP RATES?

Groups rates available mid-week, non-holiday.

All groups must be booked in advance. Please call or email for more information.

All riders will be required to review and sign an electronic release of liability and assumption of risk waiver before tubing or participating in any other activities. Those individuals under age 18 will need the signature of a parent or legal guardian.

FOR YOUR GROUP

Download the RELEASE, WAIVER & ASSUMPTION OF RISK AND INDEMNITY AGREEMENT HERE

year round family fun

The Magic Mountain Recreation Area in Big Bear Lake, home of the world-famous Alpine Slide, offers family fun activities year round. In the summer there is a cool water slide and in the winter there is plenty of fun snow play.